Shipping policy

SHIPPING:

COD & ONLINE PRE-PAID
We offer shipping for all orders across India.
Currently, we do not provide international shipping.

ONLINE PRE-PAID ORDERS

All the orders below INR 299/- must be PREPAID ORDERS ONLY. Including the shipping charges of INR 60/-.

PAY ON DELIVERY/ CASH ON DELIVERY/ONLINE PREPAID ORDERS

Orders exceeding INR 299/- can be placed as COD/POD or Online Prepaid orders.
A shipping fee of INR 60/- is applicable to orders below INR 699/-.
FREE SHIPPING is provided for orders valued above INR 699/-.
COD is available for a maximum order value of up to INR 1499/- on the first order. After 1st order limit can be exceeded to INR 2999/-. Beyond INR 2999/- only prepaid orders are accepted.
We accept payments via Net Banking, Debit Card, Credit Card, UPI, Paytm, Cash on Delivery, and Pay on Delivery.
All prices (MRP or Discounted Rates) include GST.

DELIVERY:

EXPRESS DELIVERY:

Standard shipping for Express Delivery Tag Products is within 5-7 business days, with variations based on the shipping address and pin code.
You will receive a notification on your registered contact number and email once the order is shipped.

Exchange services are not available; we exclusively offer Replacement or Store Credit options for Cash-on-delivery (COD) and Pay-on-delivery (POD) orders.

STANDARD DELIVERY:

Our courier partners deliver from Monday to Saturday, excluding public holidays, with a delivery window from 10:00 AM to 6:00 PM.

Shipping durations differ based on the product, as indicated on respective product pages. Standard shipping typically takes 3-7 business days, while make-to-order items may require an additional 5-7 days. If an order includes multiple products, the longest shipping time applies.

DELIVERY PROCEDURE & NOTIFICATIONS:

A notification will be sent to the registered contact number and email address upon the order being shipped from our warehouse.
Address changes are permitted if the order has not been shipped. Once the status is "Ready to Ship" with an AWB No, it will be processed at the provided address.
It is mandatory to include an email address in each order for effective communication.
Upon shipping, the customer will receive an SMS on their registered number and an email containing the order and tracking details.
The company is not responsible for delays caused by natural disasters or unforeseeable events.
We will aid in tracking parcels in case of issues arising from the delivery partner's side.
Refrain from disclosing any OTP to the delivery partner until your order has been successfully delivered to you at your given shipping address.

NOTE: If a customer rejects three separate Cash on Delivery (COD) / Pay on Delivery (POD) orders, the system will automatically designate them for prepaid orders exclusively in the future.
For any further information on delivery or shipping details contact us at:
Email ID: sarvottamcollection@gmail.com
Contact Us : +91 9649276004
Business Hours: Monday - Saturday 10:00AM – 6:00PM (IST)